he999 Terms and Conditions

General Provisions

he999 is an online gaming and betting platform operated specifically for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between he999 and its users.

These Terms apply to all services, games, promotions and all sections of the website he999.cam. he999 reserves the right to modify these Terms at any time without prior notice. If you continue to use the platform after updated Terms are published, you will be considered to have automatically agreed to the new Terms.

he999 is committed to ensuring a safe and fair gaming environment. Our platform uses SSL encryption technology to keep users' personal and financial information secure. All games are operated in accordance with fair play principles.

Eligibility and Age Requirements

To create an account and play on the he999 platform, users must meet the following requirements:

• The user must be at least 21 years of age (for 21+ only).
• The user must provide their accurate identity and information.
• A person may create only one account.
• he999 may request the necessary documents for age verification at any time.

If he999 has doubts about a user's age, it reserves the right to temporarily suspend services until account verification is completed.

Account Registration

When registering an account on he999, users must provide accurate and complete information. If an account is created with false or misleading information, he999 reserves the right to cancel that account and confiscate all deposited funds.

Account Security

It is entirely your responsibility to maintain the security of your account. Please keep the following in mind:

• Do not share your login credentials (username and password) with anyone.
• Use a strong and unique password and change it regularly.
• If you suspect unauthorized access to your account, notify the he999 support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

Identity Verification (KYC)

he999 reserves the right to verify a user's identity as required. A national identity card, passport or other government-issued document may be requested for verification. Failure to complete verification in a timely manner may result in restrictions on account activity.

Deposits and Withdrawals

Financial transactions on he999 are simple, fast and secure. The rules for deposits and withdrawals are set out in detail below.

Deposit Rules

• The minimum deposit amount is ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits are generally credited to the account instantly.
• Deposits from third-party accounts are not accepted.

Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Standard withdrawal processing time is 5 to 30 minutes.
• Account verification must be completed before submitting a withdrawal request.
• Wagering requirements must be met for bonus-related withdrawals.
• Withdrawal funds will be returned only via the same method used for the deposit.
• he999 reserves the right to hold any unusual withdrawal request for verification.

Anti-Money Laundering

he999 is committed to preventing money laundering and illegal financing. In the case of suspicious transactions, he999 may conduct the necessary investigation and reserves the right to notify the relevant authorities.

Bonuses & Promotions

he999 regularly offers attractive bonuses and promotions. All promotions are subject to specific terms and conditions.

Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times (20x). This means withdrawal is permitted after betting 20 times the bonus amount.

General Bonus Terms

• Each bonus has a specific validity period; any unused bonus will be cancelled after it expires.
• One bonus cannot be used together with another bonus at the same time, unless specifically stated.
• If he999 suspects bonus abuse, it reserves the right to cancel the bonus and any associated winnings.
• The individual terms and conditions of each bonus offer will apply.

VIP Program

he999's VIP program has three tiers. Players can advance to higher tiers through regular play.

• Bronze: Weekly cashback of up to 0.5%.
• Silver: Weekly cashback of up to 1.0%.
• Gold: Weekly cashback of up to 1.5%.

Betting Rules

All betting activities on he999 are governed by specific rules. Users are required to follow these rules.

General Betting Policy

• Once a bet is confirmed it cannot be changed or cancelled.
• If a bet is processed abnormally due to a technical error, he999 reserves the right to void that bet.
• he999 reserves the right to set or change betting limits at any time.
• If an event is cancelled or suspended, bets will be settled in accordance with he999's policy.

Cricket Betting

he999 offers betting on various cricket matches including BPL, IPL, T20 World Cup and ICC tournaments. Match-specific rules will apply for cricket betting.

Live Gaming

In live casino games (Live Baccarat, Live Roulette, Live Blackjack) the dealer's or software's decision is final. In the event of a disconnection, bets will be settled in accordance with he999's policy.

Prohibited Activities

The following activities are strictly prohibited on the he999 platform. Violation of these prohibitions will result in permanent closure of the account and all funds may be confiscated:

• Creating multiple accounts or using another person's account.
• Using the platform for bonus abuse or bonus hunting.
• Attempting any form of fraud, deception or manipulation.
• Conducting transactions using funds from illegal sources.
• Exploiting technical errors or vulnerabilities in the platform.
• Attempting to harass or harm other users.
• Attempting to hack or gain unauthorized access to he999's systems.
• Operating an account using a false identity or information.

Privacy and Data Protection

he999 places the highest importance on the privacy of users' personal information. Detailed information on how we collect, process and protect data can be found on the Privacy Policy page.

In brief, he999:

• Collects only the information necessary to provide its services.
• Does not sell users' information to third parties.
• Uses SSL encryption technology to keep all data secure.
• May share information with authorities where required by legal obligation.

Limitation of Liability

he999 is an entertainment gaming platform. The following points should be clearly understood when using the platform:

• There is a risk of financial loss in gaming and betting. he999 does not guarantee any winnings.
• he999 is not responsible for technical disruptions, server errors or internet disconnections.
• he999 is not responsible for disruptions to third-party payment systems.
• he999's maximum liability is limited to the funds held in the user's account.

Changes and Termination

Changes to Terms

he999 reserves the right to change, amend or update these Terms at any time. Users will be notified as far in advance as possible of any significant changes. Continued use of the platform after changes have been made will be considered consent to the new Terms.

Account Closure

Users may request to close their account at any time. he999 also reserves the right to close an account without notice in the event of a breach of these Terms. Upon account closure, any valid balance (excluding bonuses) will be returned, unless confiscation applies due to a breach of these Terms.

Applicable Law

These Terms and your relationship with he999 will be governed by applicable international gaming laws and regulations. Any disputes will be resolved through negotiation where possible.

Contact Us

If you have any questions or enquiries about these terms and conditions, please contact our support team. We provide support in Bengali 24/7.